Terms of service

Terms of Service

Last Updated: August 2026

Welcome to EverTrend.

These Terms of Service ("Terms", "Terms and Conditions") govern your access to and use of our website, online store, products, and services provided through EverTrend.

Throughout these Terms, the words "we", "us", and "our" refer to EverTrend. The terms "you" and "customer" refer to any person accessing our website, browsing our store, or purchasing products from us.

Our store is hosted on Shopify, which provides us with the online e-commerce platform that allows us to sell our products and provide our services to you.

By accessing our website, placing an order, or using any of our services, you agree to be legally bound by these Terms, our Privacy Policy, Refund & Return Policy, and Shipping Policy.

If you do not agree with these Terms, please do not use our website or services.

SECTION 1 - Eligibility and Account Use

By using our website and services, you confirm that:

  • You are at least 18 years old, or you have permission from a parent or legal guardian to use our services.

  • The information you provide during checkout or account registration is accurate, complete, and up to date.

  • You are responsible for maintaining the security of your account information.

  • You are responsible for all activities carried out through your account.

You must not:

  • Provide false information.

  • Use another person's account without permission.

  • Attempt to access restricted areas of our website.

  • Use our website for unlawful purposes.

We reserve the right to refuse service, restrict access, or terminate accounts where we believe these Terms have been violated.

SECTION 2 - Our Products

We make every effort to ensure that product descriptions, images, specifications, and pricing displayed on our website are accurate.

However:

  • Product colours may vary slightly depending on your device screen settings.

  • Product packaging and appearance may occasionally differ from images shown.

  • Minor variations may occur due to manufacturer updates.

We do not guarantee that every product will appear exactly identical to images displayed online.

All product information, availability, and pricing may be updated or changed at any time without prior notice.

We reserve the right to:

  • Discontinue products.

  • Limit product quantities.

  • Refuse orders where necessary.

  • Correct errors in product information or pricing.

SECTION 3 - Orders and Acceptance

When you place an order through EverTrend, you are making an offer to purchase the selected products.

After placing an order, you will receive an order confirmation email. This confirmation does not guarantee acceptance of your order.

Your order will only be accepted once:

  • Payment has been successfully processed.

  • We confirm that your order has been accepted.

  • Your order enters the fulfilment process.

We reserve the right to cancel or refuse any order due to:

  • Product availability issues.

  • Incorrect pricing information.

  • Suspected fraud.

  • Payment problems.

  • Delivery restrictions.

If we cancel your order after payment has been received, you will receive a full refund.

Orders cannot always be cancelled once they have entered processing or shipping.

Please review your order carefully before completing payment.

SECTION 4 - Pricing and Payments

All prices displayed on our website are shown in British Pounds (£ GBP) unless stated otherwise.

Prices may change at any time without notice. The price charged will be the price displayed at checkout when your order is placed.

You agree that:

  • Payment information provided is accurate and authorised.

  • You have permission to use the selected payment method.

  • All charges related to your order will be paid in full.

We accept payments through secure third-party payment providers, including Shopify Payments and other available payment methods.

We do not store complete payment card details. Payment information is processed securely by authorised payment providers.

SECTION 5 - Shipping and Delivery

We aim to process and deliver orders as quickly as possible.

Delivery times provided on our website are estimates only and are not guaranteed.

Delivery delays may occur due to:

  • Courier delays.

  • Customs checks.

  • Weather conditions.

  • Public holidays.

  • Events outside our reasonable control.

For detailed delivery information, please refer to our Shipping Policy.

Once your order has been delivered to the address provided during checkout, responsibility for the product passes to you.

If your order arrives damaged, incorrect, or missing, please contact us according to our Refund & Return Policy.

SECTION 6 - Dropshipping Fulfilment

EverTrend operates using a modern e-commerce fulfilment model, including partnerships with third-party suppliers and fulfilment providers.

Products may be shipped directly from our suppliers or fulfilment partners.

By placing an order with us, you acknowledge that:

  • Your order may be fulfilled by a third-party supplier.

  • Packaging, labels, and dispatch locations may vary.

  • Delivery times may differ depending on product availability and fulfilment location.

We carefully select suppliers to provide quality products and reliable service.

SECTION 7 - Intellectual Property Rights

All content on the EverTrend website, including:

  • Logos

  • Brand names

  • Text

  • Images

  • Graphics

  • Product descriptions

  • Website design

  • Software

is owned by EverTrend or licensed to us and protected by applicable intellectual property laws.

You may use our website only for personal shopping purposes.

You must not:

  • Copy or reproduce our content.

  • Modify or distribute website materials.

  • Use our branding without written permission.

  • Exploit our website content commercially.

All rights not expressly granted remain reserved.

SECTION 8 - Third-Party Services and Links

Our website may include links to third-party websites, services, payment providers, or applications.

We are not responsible for:

  • Third-party website content.

  • Third-party privacy practices.

  • Products or services offered by external websites.

Any use of third-party services is at your own risk.

You should review the terms and policies of any third-party service before using it.

SECTION 9 - Shopify Platform

EverTrend is powered by Shopify.

Shopify provides the e-commerce platform that allows us to sell products and manage our online store.

However, purchases made through our website are transactions between you and EverTrend.

Shopify is not responsible for:

  • Products purchased from EverTrend.

  • Delivery issues.

  • Returns or refunds.

  • Customer service matters.

  • Any disputes between EverTrend and customers.

SECTION 10 - Privacy and Personal Data

Your privacy is important to us.

Any personal information collected through our website is handled according to our Privacy Policy.

We may collect information including:

  • Name

  • Email address

  • Delivery address

  • Billing information

  • Order details

We use this information to:

  • Process orders.

  • Deliver products.

  • Provide customer support.

  • Improve our services.

  • Meet legal obligations.

For more information, please read our Privacy Policy.

 

SECTION 11 - Customer Reviews and Feedback

If you submit reviews, comments, suggestions, photographs, videos, or any other content to EverTrend ("Feedback"), you grant us permission to use, reproduce, modify, publish, display, and distribute such content for business and marketing purposes.

By submitting Feedback, you confirm that:

  • You own the content or have permission to use it.

  • Your Feedback does not violate any third-party rights.

  • Your Feedback is accurate and truthful.

  • Your Feedback does not contain unlawful, offensive, misleading, or harmful content.

We reserve the right to remove any Feedback that we believe:

  • Violates these Terms.

  • Contains inappropriate content.

  • Misrepresents our products or services.

  • Breaches applicable laws.

We are not responsible for opinions or statements posted by customers.

SECTION 12 - Errors, Incorrect Information and Updates

Occasionally, information on our website may contain errors, including:

  • Product descriptions.

  • Pricing information.

  • Promotions.

  • Availability.

  • Shipping information.

We reserve the right to correct any errors, update information, or cancel orders where incorrect information has been displayed.

If an order is cancelled due to incorrect pricing or product information, we will notify you and provide a full refund where payment has already been made.

We are not obligated to update information on our website except where required by applicable law.

SECTION 13 - Prohibited Uses

You agree that you will not use our website or services for any unlawful or unauthorised purpose.

You must not:

  • Violate any applicable UK laws or regulations.

  • Attempt to gain unauthorised access to our website.

  • Upload viruses, malware, or harmful code.

  • Use our website to commit fraud.

  • Copy or misuse our content.

  • Collect personal information from other customers.

  • Use automated tools to scrape or extract website data without permission.

  • Interfere with the security or operation of our website.

  • Provide false information during checkout.

We reserve the right to suspend or terminate access to our website if we believe these Terms have been breached.

SECTION 14 - Third-Party Tools

We may provide access to third-party tools, applications, or services that we do not control.

These services are provided on an "as available" basis.

We are not responsible for:

  • Availability of third-party tools.

  • Accuracy of third-party services.

  • Any loss or damage caused by third-party tools.

Your use of third-party services is subject to the terms and conditions of those providers.

SECTION 15 - Order Cancellation and Termination

We reserve the right to refuse or cancel orders where necessary, including situations involving:

  • Suspected fraud.

  • Incorrect pricing.

  • Product availability issues.

  • Payment failures.

  • Violation of these Terms.

If we cancel an order after payment has been received, you will receive a refund using the original payment method.

We may restrict or terminate your access to our website if you breach these Terms.

Termination does not affect any rights or obligations that arose before termination.

SECTION 16 - Product Warranty and Disclaimer

We aim to provide accurate product information and quality products.

However, unless required by UK consumer law, EverTrend does not guarantee that:

  • The website will always be available without interruption.

  • Product information will always be completely error-free.

  • Products will meet every customer's personal expectations.

Nothing in these Terms removes or limits your legal rights as a consumer under UK law, including your rights regarding faulty, damaged, or incorrectly described goods.

SECTION 17 - Limitation of Liability

To the fullest extent permitted by law, EverTrend shall not be responsible for losses caused by circumstances outside our reasonable control, including:

  • Courier delays.

  • Supplier delays.

  • Website interruptions.

  • Technical failures.

  • Natural events.

However, nothing in these Terms excludes or limits our liability for:

  • Death or personal injury caused by our negligence.

  • Fraud or fraudulent misrepresentation.

  • Breach of your legal consumer rights.

  • Any liability that cannot legally be excluded.

Your statutory rights under UK consumer protection laws remain unaffected.

SECTION 18 - Indemnification

You agree to protect and hold EverTrend harmless from claims, losses, damages, or expenses resulting from:

  • Your misuse of our website.

  • Your breach of these Terms.

  • Your violation of any law.

  • Your infringement of another person's rights.

This obligation applies to claims made by third parties.

SECTION 19 - Severability

If any part of these Terms is found to be unlawful, invalid, or unenforceable, that section will be removed or limited to the minimum extent required.

The remaining sections will continue to remain valid and enforceable.

SECTION 20 - Entire Agreement

These Terms, together with our:

  • Privacy Policy

  • Refund & Return Policy

  • Shipping Policy

represent the complete agreement between you and EverTrend regarding your use of our services.

Any previous agreements, communications, or understandings are replaced by these Terms.

SECTION 21 - Assignment

You may not transfer or assign your rights or obligations under these Terms without our written permission.

EverTrend may transfer its rights and obligations to another business or service provider where necessary for operating the business.

SECTION 22 - Governing Law

These Terms are governed by and interpreted according to the laws of England and Wales.

Any disputes relating to these Terms or your use of our services will be handled according to the applicable courts of England and Wales.

Nothing in these Terms affects your legal rights as a UK consumer.

SECTION 23 - Headings

Section headings are provided for convenience only and do not affect the meaning or interpretation of these Terms.

SECTION 24 - Changes to These Terms

We may update these Terms from time to time to reflect:

  • Changes to our business.

  • Legal requirements.

  • Improvements to our services.

The updated version will be posted on this page with the latest revision date.

Your continued use of our website after changes are published means you accept the updated Terms.

SECTION 25 - Contact Information

If you have any questions regarding these Terms of Service, please contact us:

EverTrend Customer Support

Email:
evertrend44@gmail.com

Business Address:
BEDFORD,UNITED KINGDOM

 

Thank you for choosing EverTrend. We appreciate your trust and are committed to providing a safe and reliable shopping experience.